Privacy Policy

Information we handle

We collect information you provide to run the store and serve your order. This includes:

• Order and delivery information: your name, email, phone number, shipping address when needed, items, flavor selections, quantities, fulfillment choice, and order notes.
• Order records: prices, payment status, payment and order identifiers, fulfillment updates, and the policy version and acknowledgement time associated with checkout. Opening checkout can create an order record even if payment is not completed.
• Account information: email, sign-in and verification information, optional email preferences, and any store-policy version and acceptance time you affirmatively submit. Our authentication provider handles account credentials. If an external sign-in option is offered and you use it, information it provides is governed by the permissions you grant.
• Communications: messages, photos, and other information you choose to send about an order or question. Send only what is needed; do not email card details or passwords.
• Technical information: our hosting, security, payment, and other service providers may process IP addresses, browser or device information, request logs, and session information to operate and protect their services.

How we use information

We use information to process and fulfill orders, coordinate shipping or pickup, send order updates, provide customer service, maintain accounts, prevent misuse, troubleshoot the store, and keep business records. We also use it when necessary to meet legal obligations or handle disputes.

If you choose optional marketing updates, we use your contact information and preference for those updates. Marketing permission is separate from accepting our purchase policies. Changing a marketing preference does not stop necessary messages about an order or your account.

Service providers & disclosures

Information is shared as needed with providers that support the store, including:

• Stripe for hosted checkout and payment processing. Payment details are entered with Stripe; this storefront does not receive or store full card numbers or card security codes.
• Google Firebase for customer accounts, authentication, email verification, and password reset messages.
• Supabase retains previously stored account and email-preference records during our transition to Firebase.
• OpenAI Sites and Cloudflare for website hosting, application data, email preferences, and storage.
• Resend and our business email services for order and customer-service communications.
• Shipping carriers and authorized people helping us prepare, deliver, and support orders.
• Other recipients when disclosure is required by law or reasonably necessary to protect rights, prevent fraud, or respond to a legal process. Each provider may also process information under its own applicable terms and privacy policy.

Technology Providers, OpenAI, and Information Security

We rely on outside technology companies to operate our store. These include OpenAI Sites and Cloudflare for hosting and related infrastructure, Firebase for account services, Stripe for payment processing, and Resend for email delivery.

Depending on the service involved, these providers may process customer contact details, order information, delivery instructions, account-related information, customer communications, and technical information such as IP addresses and request logs. When we use OpenAI tools for store administration, troubleshooting, or customer support, relevant information may also be processed through those tools.

We use access restrictions and safeguards supplied by our technology providers to help protect information. These measures reduce risk but cannot eliminate it. We do not promise that information will always remain secure or that unauthorized access, data loss, service interruptions, or other security incidents will never occur.

Please provide only information necessary for your purchase or request. Do not include passwords or payment-card details in order notes or support messages.

We will respond to security incidents and provide notices as applicable law requires. Nothing in this policy waives legally required privacy protections or breach-notification obligations.

Cookies & browser storage

The site uses browser storage to remember your bag, checkout details during a session, and sign-in state. Payment, authentication, and hosting services may also use cookies or similar technologies for their services and security. Clearing or blocking this storage can remove saved details, sign you out, or affect checkout.

The current storefront is not configured with advertising pixels or cross-site advertising integrations. We do not use it to sell personal information. We will update this policy if the store’s practices change.

Keeping & protecting information

Retention depends on the type of information and why it is needed. Order, payment, and related communications may need to be kept for fulfillment, accounting, disputes, fraud prevention, and legal obligations. Closing an account or withdrawing marketing permission does not automatically erase records we still need for those purposes.

We use access controls and service-provider safeguards to help protect information. No online service can promise absolute security. Providers may process information in the United States or other locations where they operate.

Your choices & requests

You can shop without creating an account. If you have an account, you can manage optional email updates in your account preferences. You may also email samarsdelights@gmail.com to ask about your information, correct details, request access or deletion, or withdraw a marketing preference.

Depending on where you live and which laws apply, you may have additional rights over your personal information. We may need to verify your identity before acting and may retain information where permitted or required. If we cannot fulfill a request, we will explain the reason and any available next steps. Please do not send unnecessary sensitive documents with an initial request.

Children

This store is intended for purchases by adults or with a parent or guardian’s involvement. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

Questions & updates

Contact Samar’s Delights at samarsdelights@gmail.com with privacy questions or requests. Updates will be posted here with a revised date, and we will provide any additional notice or choice required by applicable law.